Q. What makes Studio Hani different from other wall art brands?

A. We create visual haiku—art that whispers rather than shouts. Every piece is hand-created by artists, never AI-generated. Our work draws from Japanese aesthetics, emphasizing wabi-sabi beauty, negative space, and contemplative minimalism. We're not decorating walls. We're creating space for stillness.

Q. Do you offer both digital downloads and physical prints?

A. Yes. Digital downloads deliver instantly for you to print locally. Physical prints are produced on archival paper with museum-quality inks and shipped worldwide.

Q. What paper and inks do you use?

A. All physical prints use archival-grade paper and fade-resistant inks designed for longevity. We prioritize materials that honor the work's subtle tones and fine details.

Q. Are frames included?

A. No. Frames are not included. This allows you to choose framing that suits your space and personal aesthetic.

Q. How long does shipping take?

A. Physical prints typically ship within 3-5 business days. Delivery time depends on your location. Digital downloads are instant.

Q. Can I return or exchange a print?

A. Due to the custom nature of our prints, we cannot accept returns or exchanges unless the item arrives damaged. If your print arrives damaged, contact us within 48 hours of delivery. We'll arrange a replacement at no additional cost.

Q. What file format do digital downloads come in?

A. High-resolution PDF and JPG files, suitable for professional printing. Download links are delivered immediately after purchase.

Q. Do you use AI to create your art?

A. No. Every piece is hand-created by artists who understand restraint, imperfection, and the expressive power of space. We reject AI-generated content entirely.

Q. Can I use Studio Hani prints commercially?

A. No. All purchases are for personal use only. Commercial licensing is not available at this time.

Shipping & Returns

Shipping

Studio Hani ships premium prints worldwide.

Digital downloads deliver instantly via email. Processing time: 3-5 business days. Delivery time varies by location.

Tracking information is provided for all physical shipments.

Returns & Exchanges

Due to the custom nature of our prints, we cannot accept returns or exchanges unless the item arrives damaged or defective.

If your print arrives damaged:

Contact us within 48 hours of delivery at hello@studiohani.com. Include photos of the damage. We'll arrange a replacement at no additional cost.

Digital downloads are non-refundable due to their instant delivery nature.

Lost or Stolen Packages

Studio Hani is not responsible for packages marked as delivered by the carrier. If tracking shows delivery but you haven't received your order, please contact the shipping carrier directly or file a claim with them.